24 May 2016
May Release

New features in Actimizer

Over the past months we have been working on implementing even more useful features to the Actimizer application and we have been looking forward to present them to you - our users. Many of these features have already found their way into the system and in this release letter we would like to present the 5 biggest improvements.

Read more
25 Apr 2016
Call Center Efficiency

Increase Call Center Efficiency with the Many New Features in Actimizer for Salesforce

Once again we developed exciting new features for you in The Actimizer Dialer for salesforce™. Upgrade now on the Salesforce AppExchange and increase your team’s efficiency immediately. Click on Get It Now and upgrading will only take 2 minutes! (For help on how to download Actimizer consult the Actimizer Installation & Upgrade Guide.)

Read more
14 Jan 2016
Call cases in Salesforce

Make Your Customers Happy by Calling Cases with Actimizer for salesforce™

Some exciting new features are now ready in The Actimizer Dialer for salesforce™ available on the salesforce™ AppExchange. Upgrade now and start calling your salesforce™ cases: Get It Now

Read more
29 Dec 2015

3 New Year's Resolutions to Boost Prospecting Results in 2016

PicJumbo_Silvester-min.jpg

Have you written your New Year's resolutions yet? Here are 3 things that we perceive as important for every prospecting team to aim for in 2016!

Read more
04 Dec 2015
New Upgraded Tools for Agents

New Upgraded Tools for Agents

Actimizer introduces more enhancements to strengthen our solutions and boost your sales productivity!

Having the right tools at hand is paramount for call agents. Getting the customer interaction right in every detail simply increases the chances of success. So, once again, we are releasing new features! Log in to Actimizer now to see how sales agents are further enabled to deliver a more personalised customer experience, ensure higher effectiveness and rapidly grow business:

Read more
19 Nov 2015

How To Improve Speed-to-Call For Internet Leads

Internet_leads-min.png

As recognized by several studies, calling Internet leads in one minute or less after they complete an online form increases conversion by up to 391%.

Read more
10 Nov 2015
New Upgraded Insights Into Your Telemarketing Operations

New Upgraded Insights Into Your Telemarketing Operations

Insight is essential to successful sales management. You want to know the details of your operations and their outcome – because you need to be able to adjust and improve all those details that in the end make up the results of your outbound activities. That is why we have released new tools available now!

Read more
27 Oct 2015

Punctuality leads to productivity leads to increased ROI

Airport-min.jpeg

Business leaders all over the world are talking about good old fashioned punctuality, and punctuality leads to productivity – even though many will say it is an ancient tip, it still works.

Read more
13 Oct 2015

Proud supporters of “The Danish Childhood Cancer Organisation”

fmkbbanner_large_en_08-min.jpg

Here at Actimizer we are extremely proud and happy to once again be supporting 'Familier med kræftramte børn - The Danish Childhood Cancer Organisation' in 2015/2016.

Read more
01 Nov 2014
VIP redials

V.I.P. Redials - Top priority for your favorite leads

A private redial means that you have spoken to the decision maker and have started a sales dialogue. When you have a large amount of private redials, you may lose track of which leads and prospects are the most important ones.

Read more
24 Sep 2015
New features in Actimizer for salesforce™!

New Features: Boost Your Efficiency Even More with Actimizer for salesforce™!

New features now ready in the Actimizer Power Dialer for salesforce™ available on the salesforce™ AppExchange. If you haven’t already, now is the time to upgrade and start reaping the benefits: Get It Now

Read more
15 Apr 2015

The 7 Worst Phone Prospecting Pitfalls - And How To Avoid Them

prospecting-sales-pitfalls.jpg

While prospecting via the phone is still a highly effective generator of new business, common pitfalls can end up making prospecting costly rather than profitable.

Here are the worst pitfalls that you want to avoid – at any cost – in order to run successful and profitable outbound sales activities.

Read more
14 Apr 2015
Live Call Monitor Pulse

Pulse - New Live Call Monitor Dashboard

Actimizer Pulse - Live Call Monitoring Dashboard provides a visual overview of ongoing call activities to help sales managers and coaches identify patterns and listen to recorded conversations by a single click.

Read more
20 Nov 2014
Clone leads

Easy and accurate work-flow with the new 'Clone' feature for leads and campaigns

Moving leads from one campaign to another just got a lot more easy. Now, you can search leads out in the Lead Admin section and clone them to another campaign in no time. This will prove helpful if your team is going to make a "quality assurance" call on leads that are closed as "Success" - or to confirm an appointment.

Read more
12 Nov 2014
New campaign management

NEW CAMPAIGN MANAGEMENT Improved workflow for handling campaigns

The daily workflow for some of our customers includes a high number of campaigns. That is why we have now made it much more easy and efficient to manage campaigns - even when you're working from your tablet or smartphone.

Read more
03 Jul 2014

5 Key Outbound Sales Performance Metrics - And How to Use Them

5_key_outbound_sales_performance_metrics_footer.png

While not all outbound campaigns utilize the same KPIs, you shouldn’t always measure two campaigns in the same way.

In this blog post, we bring up five metrics - all available in the Actimizer Dialer reporting section– which are important to your outbound sales activities.

Read more
02 Jun 2014
NEW: Build your own custom reports

NEW: Build your own custom reports

With our Summer '14 product update we’re introducing a new and improved reporting module simply called: “Reports”. 

Reports will still offer out-of-the-box ready-made reports for fast access, and - based on useful customer feedback - it now also allows you to build your own customized reports.

Read more
30 May 2014
Creating beautiful email templates just got easier

Creating beautiful email templates just got easier

Our customers love our free email module, which allows you to build and send emails to your leads in Actimizer. We’ve listened to your valuable feedback and made several major usability improvements to the email module.

Read more
24 Apr 2014

How to ensure profound ethical practices when recording sales calls

ensure-profound-ethical-practices.jpg

Outbound phone prospecting remains one of the most successful ways of selling. And a lot of companies use voice recording for ensuring proper documentation and as a reference for training.

However, utilizing voice recording for phone prospecting is still somewhat disreputed because of unprofessional or even unethical practices by some of the “bad apples” within the field.

Read more
03 Mar 2014

Do I need a script for phone prospecting? Pros and cons of talking by a sales script

pros-and-cons.jpg

In today’s frantic business environment, reaching a decision maker over the phone is quite a challenge! And once you do, you often have only a single shot to make sure that he/she wants to engage in a conversation with you.

Read more
03 Mar 2014
New "Quick search" for specific leads regardless of lead ownership

New "Quick search" for specific leads regardless of lead ownership

SPRING 2014 PRODUCT UPDATE
Most of our customers are familiar with the scenario of a lead returning a call and the need for changing data for that single lead.

We have made a shiny new and improved Quick search with intelligent features that help you find exactly the lead you were looking for - whether you enter part of a keyword (e.g. a name) or you have a phone number or customer id handy.

Read more
03 Mar 2014
Share posts, news or files with selected teams or users

Share posts, news or files with selected teams or users

SPRING 2014 PRODUCT UPDATE
In response to our customers' requests for sharing news story only with particular parts of their organization, we have added some extented options for sharing in the "News" module.

You can now choose to share a news post with teams or individual users in your organization or you can link the story to a campaign so only the users with the campaign rights will see the story.

Read more
03 Mar 2014
New dialer cockpit buttons make it as easy to use as your smartphone

New dialer cockpit buttons make it as easy to use as your smartphone

SPRING 2014 PRODUCT UPDATE
Making the dialer page even more intuitive, we have updated the color scheme and buttons in the "cockpit", so it resembles a smartphone.

Read more
03 Mar 2014
Introducing the next generation of intuitive lead administration

Introducing the next generation of intuitive lead administration

Daily lead distribution, mass-editing and reporting is a vital part of creating and maintaining an efficient lead processing flow. That is why we want to enable our customers to be able to find, administrate and export lead as smoothly and intuitively as possible.

With our spring 2014 update we’re introducing the next generation of intuitive lead administration: “Lead admin” (replacing “all leads”).

Read more
02 Mar 2014
On-demand voice recording for easy and precise sales documentation

On-demand voice recording for easy and precise sales documentation

Spring 2014 product update:
Our customers often need specific documentation of the part of the conversation where the customer confirms their order/purchase. That’s why we’re adding an on-demand, user activated voice recording feature to our existing full conversation call recording module with this spring 2014 product update.

Read more
29 Aug 2013

Does cold calling work? It will if you follow these 6 rules!

does-cold-calling-work.jpg

Studies prove that cold calling remains among the most effective and targeted ways to connect with potential new prospects and customers.

Read more
03 Jun 2013

How to write the perfect cold calling script in 5 simple steps

perfect-cold-calling-script.jpg

What you say and how you say it during the first few seconds of your sales call is crucial if you want to succeed with our cold calling or phone prospecting.

Read more
22 Mar 2013

How to leave a voice mail message that will make your prospect return your call

voice-mail-message.jpg

Reaching the decision maker is by far the most challenging phase of the sales process for phone prospecting. You need extended skills to get across to avoidant byers and prospects – so, you need to use every opportunity to get your message across to the decision maker.

Read more
06 Nov 2012

What to say in a follow-up conversation with a prospect

call-back.png

Having had a productive conversation with the decision maker and scheduled a follow-up call, usually qualifies the lead as warm or even “hot”.

Read more
30 Aug 2012

The Best Opening Lines for Sales Calls - 6 Do's and Dont's

best-opening-lines-for-sales-calls.jpg

It’s a well-established fact that the first few seconds of a sales call are highly decisive for the outcome of the conversation. It can be the difference between a rejected offer even before you get to your sales pitch or actually managing to get a fruitful chat going with your prospect.

Read more
06 Jul 2012

When is the best time for making sales prospecting calls?

best-time-for sales-prospecting-calls.jpg

If you ask five sales reps what they think is the best time for making prospecting calls, you’ll probably get five different answers. Here is my view regarding good and bad prospecting times.

Read more
06 Jun 2012

How to handle gatekeeper conversations when cold-calling

cold-calling-gatekeeper-conversation.jpg

Often a cold-call starts at the gatekeeper, since you don't have the name of the decision-maker yet. Depending on the size of the company that you are cold calling, you can use different techniques to getting hold of the decision maker.

Read more