Auto Dialers
Rather than manually entering the telephone numbers one by one, Actimizer LRM offers three different outbound dialers with which you can contact your Leads.
Decision makers have become harder and harder to reach by telephone. Actimizer analysis shows that when a salesrep is conducting outbound calls for 3 hours, the average talk time is approx. 10-15 minutes. Forty (40) percent of the call attempts result in a later callback and it takes an average of three attempts to make contact with the Lead.
Source: Actimizer A/S based on 12.000.000 leads
Therefore it is important that the Leads have been segmented properly and in a qualified manner, in order to make for an effective call proces without loss of time and productivity due to inaccurate or ineffective Lead information supplied to the user.
Actimizer LRM provides intelligent call dialer features designed to streamline the workflow and to ensure the highest contact rate possible. With a logical approach, Actimizer-dialers take care of administrating unanswered calls, busy lines and invalid telephone numbers changing them to callback options and thereby relieving the user/company from a massive administrative and time consuming task.
POWER DIALER
Actimizer LRM Power-dialer with the ''autodial'' feature is primarily aimed at the Telemarketing segment and B2C companies (Business to Consumer), like Publishing Companies, Insurance Companies and Non-profit organizations. The Power-dialer ensures high efficiency and compared to manual dialing, experience has shown it can provide an increase of efficiency and productivity of up to 400 percent.
PREVIEW DIALER
Actimizer LRM Preview-dialer gives the user a preview of the next lead before the call attempt starts. Preview-dialer is used by inside sales departments, who want to cross-or up-sell to existing customers. The preview allows the user time to prepare and study the existing customer relationship before making the call.
"BASKET DIALER" CLICK-TO-DIAL
Actimizer LRM Basket-dialer allows the user to choose which Lead to call thereby creating the freedom to determine ''when'' and ''who'' to call on your own terms. The Basket-dialer is mainly used by field salesprofessionals who work with canvassing by telephone at regular intervals to setup appointments, meetings or sales. Experience shows that a Basket-dialer results in an efficiency increase of more than 40 percent.